Report a community issue
Record the category, description, location, optional municipal reference and private supporting photographs.
Open reporting →COMMUNITY SERVICES
MSJ Connect gives residents one secure path for recording a concern, keeping the reference and seeing every follow-up.
AVAILABLE SERVICES
Record the category, description, location, optional municipal reference and private supporting photographs.
Open reporting →Every accepted report receives a unique MSJ case number for the secure accountability record.
Understand the double receipt →See the status, recorded actions, messages and next follow-up date attached to the same reference.
Track a case →In-app notices and configured transactional messages bring the resident back to the case that needs attention.
Tell MSJ whether the issue is fixed, partly fixed, not fixed or has returned.
Membership, supporter and volunteer interest enters a separate consented follow-up queue.
Get involved →CLEAR SERVICE BOUNDARIES
MSJ Connect creates an MSJ accountability record. It does not replace municipal fault-reporting channels, emergency services or the Electoral Commission.
Reporting a service issue remains separate from party membership and political-marketing consent.